Upcoming Live Webinar

New CFPB Debt Collection Regulations
November 23, 2021 at 10:00 a.m. PST (11 MST, 12 CST, 1 EST)
Estimated Duration: 3 hours (with two 10 min breaks)

Cost | How to Attend | How to Obtain Handouts Register

At the end of this month, on November 30, 2021, important new CFPB regulations take effect. Although written specifically for third party collectors (like collection agencies), they will also have an effect on first party collectors (like credit unions and banks). If your job involves the collection of consumer debts -- whether as a collector or as one who supervises collectors -- you need to learn these new rules!

Next Tuesday, November 23, attorney Eric North will explain in detail what the new rules say, how they affect you and your employer, and the steps you need to take to comply with them. Topics will include:

Because of the amount of material to be covered, the program will run for approximate three hours, with 10 minute breaks at the end of the first and second hour.


NOTE: This program is intended only for employees of consumer lending institutions. Please contact NorthLegal Training and Publications to obtain approval before registering if you are not an employee of a consumer lending institution.

Until the program begins, the fee to attend this special three-hour (with two 10-minute breaks) event is $295.00 if paid by credit card or $305.00 if paid by check. For that fee, you and others from your financial institution may view the live program (from one computer) AND the archived program as often as you like for a period of six months.

After the live program has ended, the fee for the archived program will be $325.00

Handout Materials
Handout materials will be made available in PDF the day before or morning of the program. When they are ready, an email will be sent to all registered participants and a link will appear on the right-hand side of the page at northlegal.com.

How to Register and Attend a Webinar
To attend this NorthLegal Webinar, please do the following:

» NorthLegal Webinars
Speaker: Eric North

Eric North, the primary speaker at the programs listed on this site, has represented the interests of credit unions and other financial institutions as an attorney with respect to litigation, compliance, governance, bankruptcy and collections matters since 1984. Eric has appeared in state and federal courts throughout the State of California, and has argued before the Ninth Circuit Court of Appeal.

Eric is also a nationally recognized speaker on legal issues relating to consumer lending institutions, and has presented hundreds of programs on behalf of national, state and local leagues and associations from around the country.

Live program scheduling conflict?

No problem! Registration for a NorthLegal webinar automatically entitles you to watch it live AND to watch the archived version as many times as you like for six months! 

If you or your staff can't make the live program, you still have plenty of time to watch when it is more convenient for you!