On Demand Webinar

Handing Credit Reporting Disputes
Under the Fair Credit Reporting Act

A NorthLegal Webinar presented April 7, 2022
Duration: 2:50 hours:minutes (including Q&A)

Cost | How to Attend | How to Obtain Handouts Register

Do you know what steps to take when a consumer disagrees with a report you filed with Experian, Equifax, or another consumer reporting agency? Does it matter if the report was made orally or if it was made in writing?

Do you know disputes require your investigation and response, which require a response but no investigation, and which require no action at all?

Credit reporting problems — including compliance with the Fair Credit Reporting Act's rules regarding resolution of disputes — continue to be "hot" issues for the Consumer Financial Protection Bureau and for plaintiffs' lawyers, and you can expect to see continuing scrutiny of your procedures through examinations, enforcement actions and litigation in the coming months.

During this webinar, attorney Eric North will talk with participants about—

Learn what you must do and what you should not be doing before you get into trouble!


NOTE: This program is intended only for employees of consumer lending institutions. Please contact NorthLegal Training and Publications to obtain approval before registering if you are not an employee of a consumer lending institution.

The fee to attend this archived program is $190.00 if paid by credit card or $200.00 if paid by check. For that fee, you or someone from your financial institution may view this program as often as you like for a period of 180 days. (NOTE: If your financial institution registered for the live program, you already have free access to the archvied version for six months! Contact NorthLegal for information.)

How to Attend an On Demand Webinar | How to Obtain Handouts
To attend this NorthLegal Webinar, please do the following:

Register.  To register online using a credit card, visit the "Register" link, above. To register by mail, call NorthLegal at 623.537.7150.
Check your email. Within moments after you complete the registration process you should receive two emails.  One will be a receipt for the transaction and the other will contain a link and instructions explaining how to use that link to attend the program. 
Download the handout materials using the link appearing in the confirmation email. The confirmation email also includes the password needed to open the materials.
» NorthLegal Webinars
Speaker: Eric North

Eric North, the primary speaker at the programs listed on this site, has represented the interests of credit unions and other financial institutions as an attorney with respect to litigation, compliance, governance, bankruptcy and collections matters since 1984. Eric has appeared in state and federal courts throughout the State of California, and has argued before the Ninth Circuit Court of Appeal.

Eric is also a nationally recognized speaker on legal issues relating to consumer lending institutions, and has presented hundreds of programs on behalf of national, state and local leagues and associations from around the country.

Live program scheduling conflict?

No problem! Registration for a NorthLegal webinar automatically entitles you to watch it live AND to watch the archived version as many times as you like for six months! 

If you or your staff can't make the live program, you still have plenty of time to watch when it is more convenient for you!